30-Day Window
Our homepage currently communicates a 30-day return promise. The final eligibility rules should be confirmed in your operational policy.
ROSHLUXE · CUSTOMER CARE
Returns & Exchanges
We're committed to making your jewellery shopping experience comfortable and transparent.
Condition
Items should be returned in their original condition and packaging, subject to the final return policy.
Need Help?
Contact support@roshluxe.com with your order number before sending an item back.
Important: This page is a starter policy based only on the information currently present on the website. Please replace it with your final business-approved return, exchange, refund and jewellery-specific eligibility terms before launch.