Order Confirmed
Once your payment is successfully completed, your order is confirmed and prepared for processing.
ROSHLUXE · CUSTOMER CARE
Shipment Process
From careful packing to doorstep delivery, we want your RoshLuxe experience to feel special at every step.
HOW IT WORKS
From our hands to yours.
Quality Check
Your jewellery is checked carefully before packing to ensure it meets our quality standards.
Secure Packing
Your order is packed securely so your jewellery reaches you safely and beautifully presented.
Dispatched
The shipment is handed to our delivery partner and tracking information is shared when available.
Delivered
Your RoshLuxe piece arrives at the delivery address provided during checkout.
Free Shipping
Free shipping is available on orders of ₹4,999 and above, as highlighted on our website.
Delivery Address
Please make sure your address, phone number and PIN code are correct before placing your order.
At Delivery
If the package appears damaged or tampered with, please document the condition and contact customer care promptly.
Important: Exact processing times, delivery timelines, courier partners and shipping charges should be updated here according to your actual logistics setup before publishing.